The Operational
Daily Journal
(DJ)
“Keep a journal and the journal will one day keep you”
Perceived severity of anomalies
Modular Service Plans
| PLAN A | PLAN B | PLAN C | |
|---|---|---|---|
| Shift handovers | √ | √ | √ |
| Reporting system | √ | √ | √ |
| Dashboard | √ | √ | √ |
| Operational risk register | √ | √ | √ |
| Check list with embedded reports on ground operations | √ | √ | √ |
| Daily monitoring Data Analytics | √ | √ | √ |
| Project management for corrective actions | √ | √ | |
| Ground safety report | √ | √ | |
| Risk Assessment tool | √ | √ | |
| Prospective and retrospective Data Analytics | √ | √ | |
| Assets maintenance management | √ | ||
| Report/Data Analysis | √ | ||
| ISO31000 Compliance | √ |
The application supports alignment with requirements from ICAO SMS Doc.9859/2013, ISO 31000, EASA 139/2014 and EASA 376/2014.
Darina Heavey
Commercial Director
E: darina@toscasolutions.com
T: +353 86 0792484
Yilmar Builes
Analyst
E: yilmar@toscasolutions.com
T: +353 86 3714639
Improving Performance in everyday operations
- Tosca platform is a web application to monitor performance data on flight and operations.
- It provides digital shift handovers and daily sign off checks for key operations, including ground handling.
- This delivers higher integration of task support and risk management capacity for people on the ground.
- It also allows task assignment and KPI monitoring for management.
- The data collected offers analytics and real-time auditing for airports, on human and technical performance metrics.
Regional airports are not making money
squeezed by service agreements
Increased pressure by airlines for performance and punctuality
Safety requirements + IATA Safety audits for Ground Ops
“We have become more conscious on our role and the key priorities for our tasks.”
“Now we realise better the potential consequences if we perform certain operations in a superficial way.”
Airport control centre shift handover.
Individual files for every shift with data analytics capacity.
In a regional airport, an operational register is built around daily tasks.
PRODUCTIVITY
50% reduction in hours spent paper processing
“The tool changed the way we work. We now have control over our performance, and an integrated transparent way to improve our core operations.”
DJ SOLUTIONS
SAFETY
- Clarity around who has to do what
- Assign/plan workload
- Reduced phone/radio calls
- Plan for everyday/extraordinary events